TERMS OF RENTAL
Driving Licenses & Age Limits
The hirer and drivers must be between 23 and 60 years of age, possess a driving license recognized and valid in Malaysia and Singapore, with at least two years driving experience.
Rental Rates
Rates (subject to 5% Government Service Tax) quoted are in Ringgit Malaysia (RM), covering a full 24-hour unlimited mileage rental and are inclusive of maintenance and insurance except fuel. Each hour or part thereof in excess, is charged at one fifth (1/6) of the daily rate. Rates quoted are subject to change without prior notice.
Insurance
Rates include unlimited liability insurance coverage against third party death or bodily injury and up to RM3,000,000 insurance coverage against damage to third party property. Rates also unlimited passenger risk.
Personal Accident Insurance (PAI)
Upon request, PAI is available at RM5 per day for coverage up to RM50, 000 for the driver and up to RM10, 000 for each passenger (maximum of 4 or 6 in the case of 7-seater vehicle). PAI also covers medical expenses of up to RM1, 000 for the driver and up to RM500 for each passenger (maximum of 4 or 6 in the case of 7-seater vehicle). Full details of covers are available at all Golden offices.
Collision Damage Waiver (CDW)
Vehicle insurance carries an Excess of first RM2,000 (Group A-C), RM2,500 (Group D-E), RM3,000 (Group M&V) and RM4,000 (Group W&F) for each and every accident involving damage to the rented vehicle and which will be borne by the hirer. However, this may be partially or completely waived by optional purchase of CDW.
Collection / Delivery Service (Office Hours Only)
No vehicle collection / delivery charge will be levied within 5km of Golden Office. A RM30 per trip charge will apply for other areas within the city. Collection and delivery service is extended to corporate hirers only.
Term of Payment
Personal Hire - only payment by major credit cards (American Express, Diners Club, JCB, VISA and MasterCard) will be accepted.
Corporate Hire - subject to Golden acceptance. A company cheque covering the estimated rental charge is required prior too delivery of vehicle. In addition, a deposit of RM500 is required.
Repairs
Cost of necessary repairs enroute will be refunded upon presentation of damaged parts and supplier's receipt. However, prior approval of Golden must be obtained for any repairs exceeding RM100 excluding Tire repair.
Extension of Rental
Extension of rental must be arranged in advance so that the insurance coverage can be extended. Failure to do so will mean that vehicle is being driven without insurance coverage. Extension more than 48 hours without consent will be report to police.
Parking / Traffic Fees & Fines
The hirer will be liable for all parking fees and traffic fines incurred.
Petrol
Every Golden vehicle comes with a empty tank of petrol/diesel and should be returned by hirer as is basis. However there will be no refund for unused petrol/diesel. All our vehicles run on premium grade fuel.
